The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Determine customers information requirements |
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Completed |
Evidence:
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Determine the nature of information requirement using appropriate questioning and listening techniques during customer contact |
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Completed |
Evidence:
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Assess the likely availability of the required information from readily accessed sources, and the level and nature of assistance required |
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Completed |
Evidence:
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Advise customers on independent access opportunities |
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Completed |
Evidence:
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Take all appropriate opportunities to support the customer in developing and applying information literacy skills independently |
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Completed |
Evidence:
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Correctly demonstrate the use of reference tools and equipment in a language and at a level and pace appropriate to the customer |
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Completed |
Evidence:
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Accurately advise customers on other access arrangements including interlibrary loans |
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Completed |
Evidence:
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Inform customers of relevant constraints regarding access to information or use of reference tools or equipment |
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Completed |
Evidence:
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Source and provide information |
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Completed |
Evidence:
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Source appropriate customer information from easily and readily accessed sources |
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Completed |
Evidence:
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Provide information in an appropriate format and language to the customers and confirm that information need has been met |
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Completed |
Evidence:
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Take appropriate action to resolve remaining issues and/or refer customers appropriately |
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Completed |
Evidence:
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